WCCE Chamber Relevancy Survey

Our goal is to better understand how our current Washington state Chamber professionals are feeling about the industry they serve and their role within. By better understanding your thinking, we can make the association more valuable to your needs and interests.

The survey is focused on overall Chamber relevancy, the role of social media, chamber competition and economic development. We encourage you to provide additional comments or thoughts that you have on each to help us better understand your input.

The results of the survey will be shared at the upcoming WCCE Conference in Moses Lake by Kevin Dwyer of Kevin Dwyer of Associates. Kevin has spent nearly 20 years in the Chamber of Commerce and Economic Development fields in Oregon and Washington State, including 10 years at the helm of the Bainbridge Island, WA. Chamber of Commerce.

WCCE appreciates your participation in this effort to better understand your thoughts and concerns about the Washington Chamber profession.

Thank you

Name
Chamber
Email
1) Do you believe the Chamber of Commerce industry as it sits today, is heading toward obsoletion?
                       
***** Comments

Please explain your answer to the above question

2) Which of the following do you believe needs to happen for Chambers to continue being relevant for the next 10 years?

On a scale of 1 to 5 where 1=Not Important, and 5=Extremely Important, how important are each of these strategies in continuing to make Chambers relevant for the next 10 years.

1 (not important)
2
3
4
5 (extremely important)
***** Comments

“Is there something else you think Chambers should be doing to be relevant in the future?”

3) Do you believe your Chamber has the resources available to stay relevant?

(currently as well as into the foreseeable future)

                       
***** Comments

Your comments on the above (if any)

4) Of the following listed below, what are the two most important factors your Chamber requires to be relevant?

(check and/or list only two)









***** Comments

Your comments on the above (if any)

5) How would you rate your Chamber's effectivness in the use of technology?
               
***** Comments

Your comments on the above (if any)

6) In what area of technology is improvement needed at your chamber?
7) How much do you rely on technology like email, social media, or mobile apps to communicate with members?

On a 1 to 5 scale, where 1=”Very Little” and 5=”Extensively

                   
***** Comments

Your comments on the above (if any)

8) To what extend do you believe social media is effective at membership recruiting and retention?
                       
***** Comments
9) What do you consider to be your Chamber’s chief challenge for attracting new members and volunteers, for increasing annual revenue and for being an effective and relevant community organization?
1 (Not an Issue)
2
3
4 (Major Issue)
***** Comments
10) How do you currently address your competition?

(Competition: i.e. downtown associations, service clubs, CVB, EDC, etc.) Select the one that most represents your most common approach

                   
***** Comments

Your comments on the above (if any)

11) Do you have a formalized strategy to compete?

Is your strategy to compete with your competition a part of your business plan?

               
***** Comments
12) What do you see as the keys to Economic Development in your community?

Please rank each of the following by entering a “1” for most important, “2” for second most important, etc.

1
2
3
4
***** Comments

Your comments on the above (if any)

13) Does your community consider the Chamber as its Economic Development lead?

Economic Development (ie. Business Retention, Expansion and/or Retention)

                   
**** Comments
14) Whether you answered yes or no to the above, do you consider Economic Development a major part of your Chamber’s mission?
               
***** Comments

Your comments on the above (if any)

15) How would you rate the overall performance of your Chamber in the past year?
               
***** Comments

(Comment on the above or any other aspect of this survey...if any)

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